Shipping & Delivery
Delivery Policy
Welcome to Batam Pastry LTD's shipping and delivery policy. We are committed to providing a seamless shipping experience for our customers. Our shipping methods are reliable, and our packaging ensures that your sweet products arrive in perfect condition. We aim to keep our costs transparent and reasonable to build trust and loyalty with our customers.
As part of our commitment to customer satisfaction, we strive to make sure that you are informed about every step of the delivery process. From order confirmation to dispatch and delivery, we ensure a smooth and efficient delivery service for your sweet treats. We value your trust and are dedicated to making your experience with us as delightful as our products.
Return & Refund Policy
At Batam Pastry LTD, we want you to be completely satisfied with your sweet purchases. If for any reason you are not happy with your order, we offer a straightforward return and refund policy. Whether you've changed your mind or are dissatisfied with a product, we are here to assist you.
Our aim is to provide a hassle-free return and exchange process, ensuring that you can shop with confidence. Your satisfaction is our priority, and we are dedicated to resolving any issue to make sure you have a delightful experience with Batam Pastry LTD.